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Support Resources For Coaches, Parents & Administrators

App Support Resources

App Usage Frequently Asked Questions

If you are looking for additional guidance on how to use the various app features or manage your app account, refer to our detailed app user support page.

Technical Issues & General App Feedback

If something isn't working properly for you inside the app, send your issue to techsupport@athlete-era.com  

If you have feedback on how we can improve the app features, send your requests to feedback@athlete-era.com

Mobile App Instructional Manual

If you are having trouble getting up and running with Softball Mobile or would like some additional guidance on how to use the app, please download this comprehensive app usage manual.

Implementation Support For Administrators & Champions

Coaches Presentation Slideshow

Use this pre-made slideshow to help introduce the mobile app to your coaches for the first time during one of your pre-season coach's meetings or coach training sessions.

General App Overview Webinar 

Watch this 60-minute interactive webinar that provides an overview of this resource as well as a live interactive demonstration on how to use the various feautres.

Softball Mobile App Features

Learn skill fundamentals, find pre-made drills, plan for practice, share resources, manage your schedule, and communicate with your team using a single tool.

How To Get Your Team Setup On The Mobile App

Once you've signed up and created a team you will need to have your other coaches, parents, and players join you on the app. Here's how to make it happen!

How To Join Your Team On The Mobile App

If your coach or administrator has instructed you to join your team on the app, here is some additional help on how to get set up properly.

Get Started With Softball Mobile Today!